The Titanic Awards

The Freddie Awards (actual name) is an annual event to award the best frequent flyer awards programs.  If the Freddie Awards (now in its 21st year) can accurately name the best, then their judging must also be able to discern the worst.  Looking at the very bottom of their list for “Best Award Redemption” — this is all public information found on their website – here are the Freddie losers:

Worst North American Airline Awards Redemption: Aeroplan
Worst North American Hotel Awards Redemption: Starwood – Starwood Preferred Guest

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Worst European, Middle East, African Airline Awards Redemption: Air France/KLM – Flying Blue
Worst European, Middle East, African Hotel Awards Redemption: Accor Hotels – A|Club

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Worst Japanese, Pacific, Asian, Australian Airline Awards Redemption: ANA Mileage Club
Worst Japanese, Pacific, Asian, Australian Hotel Awards Redemption: Accor Hotels – A|Club

And for CUSTOMER SERVICE:

Worst North American Airline Awards Customer Service: Aeroplan
Worst North American Hotel Awards Customer Service: InterContinental Hotels Group – Priority Club Rewards

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Worst European, Middle East, African Airline Awards Customer Service: Air France/KLM – Flying Blue
Worst European, Middle East, African Hotel Awards Customer Service: Accor Hotels – A|Club

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Worst Japanese, Pacific, Asian, Australian Airline Awards Customer Service: Cathay Pacific – Asia Miles
Worst Japanese, Pacific, Asian, Australian Hotel Awards Customer Service: Accor Hotels – A|Club

(5 votes, average: 7.20 out of 10)

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Accommodation, Air Travel freddie awards, freddies, worst awards program, worst frequent flyer

Can’t possibly taste as good the second time.

Take the 2010 Worst Travel Survey >>

(22 votes, average: 10.00 out of 10)

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Air Travel, Videos airsick, barf, puke, vomit, vomit bag

Certainly a strong contender for the freestyle baggage-handling prize.

(14 votes, average: 8.86 out of 10)

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Air Travel, Videos baggage handling, handlers, luggage

photo: elmada via flickr

If there’s one light on a plane you don’t want to malfunction, it’s the light in the plane’s only bathroom. When this happened on a SkyWest Airlines flight, it didn’t leave the passengers much to do except cross their legs and pray. That is, except for one especially acute urinator who, according to the Salt Lake Tribune, “had two really big beers. It was like I had no choice.”  What he’s referring to is his decision to pee into an airsickness bag. A clever solution? Perhaps, but the pilot didn’t think so. He called the police upon landing in Salt Lake. The airline later issued an apology and gave the passenger a travel voucher.

(3 votes, average: 6.33 out of 10)

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Air Travel, Photos air sickness, pee, police, puke, Sky West, SkyWest, urinate, vomit bag

Luggage holder sucked into engine: Priceless

Check link for story >>

(2 votes, average: 9.00 out of 10)

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Air Travel, Videos engine, luggage, sucked

photo:  glenmcbethlaw

Quick: what do you call a transatlantic flight from Amsterdam to Newark with a backed up toilet spilling human excrement down the aisle for seven hours?  Continental Airlines called it “poor conditions.”  Probably not the words passenger Collin Brock would have used. He felt “physically abused and neglected,” he told Seattle’s KING-TV in his home state.   The flight was diverted to Shannon, Ireland to fix the problem. But after the extra stop and delay, the sewage flooding developed again when the plane took off.  The reported culprit was a latex glove someone had tried to flush down the loo.  Continental apologized to its customers and issued vouchers.

(8 votes, average: 9.50 out of 10)

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Air Travel, Photos, Toilets inflight, toilet

Ah, the subtlety of drunken French humor.

(10 votes, average: 9.60 out of 10)

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Air Travel, Videos airport, drunken, french, inflight, safety

Okay, almost landing.  Crosswinds literally blew the plane off the runway.

(9 votes, average: 9.56 out of 10)

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Air Travel, Videos airline, airport, inflight, safety