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Worst Airline and Hotel Awards ProgramsNominee

May 28th, 2009 by Doug Lansky

freddiesThe Freddie Awards (actual name) is an annual event to award the best frequent flyer awards programs.  If the Freddie Awards (now in its 21st year) can accurately name the best, then their judging must also be able to discern the worst.  Looking at the very bottom of their list for “Best Award Redemption” — this is all public information found on their website here are the Freddie losers:

Worst North American Airline Awards Redemption: Aeroplan
Worst
North American Hotel Awards Redemption: Starwood – Starwood Preferred Guest

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Worst European, Middle East, African Airline Awards Redemption: Air France/KLM – Flying Blue
Worst European, Middle East, African Hotel Awards Redemption: Accor Hotels – A|Club

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Worst Japanese, Pacific, Asian, Australian Airline Awards Redemption: ANA Mileage Club
Worst Japanese, Pacific, Asian, Australian Hotel Awards Redemption: Accor Hotels – A|Club

And for CUSTOMER SERVICE:

Worst North American Airline Awards Customer Service: Aeroplan
Worst
North American Hotel Awards Customer Service: InterContinental Hotels Group – Priority Club Rewards

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Worst European, Middle East, African Airline Awards Customer Service: Air France/KLM – Flying Blue
Worst European, Middle East, African Hotel Awards Customer Service: Accor Hotels – A|Club

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Worst Japanese, Pacific, Asian, Australian Airline Awards Customer Service: Cathay Pacific – Asia Miles
Worst Japanese, Pacific, Asian, Australian Hotel Awards Customer Service: Accor Hotels – A|Club


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(5 votes, average: 7.20 out of 10)
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Worst Hotel RoomNominee

May 17th, 2009 by Doug Lansky

Worst loo placement, anyway.

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(9 votes, average: 8.78 out of 10)
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