Ryan Air boss: “You’re not getting a refund so F**k off”
July 1st, 2010
Michael O’Leary, Ryanair’s outspoken chief executive, has new book out containing his “wit and wisdom.” Here are a few quotes that illustrate where customer service comes in on his list of priorities.
On refunds: “You’re not getting a refund so fuck off.”
On airline security: “We are not going to die at the hands of toiletries.”
On popularity: “I don’t give a shite if nobody likes me.”
On customer service: “Are we going to apologise if something goes wrong? No, we’re f***ing not.”
On the European Commission: “Communists.”
On Travel agents? “Fuckers.”
(5 votes, average: 9.80 out of 10)
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What is the name of this new book?
It’s sounds interesting!
That company sucks so bad….I know he does not care if people like him. Sounds like my former boss…..successful but a prick…Have a nice life – hope your kids like you….wait too much an A**hole to attract a female…should tell you something.
I would love that clown talk to me like that in my face. I’ll make him fly without a plane.