Congrats to airlines: Only 25 million passenger bags lost in 2009!
March 25th, 2010
Break out the champagne. Why? Hard to believe, but this huge number represents an improvement of 23.8 percent while the number of passengers only declined by 2.9 percent. That is, they lost about 7.8 million fewer bags than last year.
Over half the bags went missing during transfers and another 16 percent never made it onto the planes to begin with according to SITA and IATA.
And the missing bags only cost airlines $2.5 billion. Guess who’s going to pick up the tab for that (if bankruptcy laws don’t get in the way)?
The bright side is that the “vast majority” of bags were found and returned within 48hrs… just in time to check it back in for your return trip. Only 3.4% (850,000 bags) disappeared for good.
(4 votes, average: 6.75 out of 10)
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Within 48hours? BA lost my luggage for 5 days then lost it again for another 3 on the way home. Then later had the galls to refuse to pay me any compensation. Fail.